This policy explains what information Topall Impex collects through this website, why we collect it, and what we do with it. It applies to www.topall.in only.
What we collect
We collect only what you give us. When you submit an enquiry form, a quote request or a call-back request, we receive the name, phone number, email address, company name and requirement details you typed into that form, along with the page you sent it from.
Our website also records standard technical information that every web server receives: your IP address, browser type, device type, and the pages you viewed. We use analytics and tag management tools to understand which pages are useful and which are not.
We do not ask for and do not want financial information. We never request card numbers, bank details or passwords through this website. If you receive any message claiming to be from us and asking for those, it did not come from us.
Why we collect it
- To respond to your enquiry with a quotation, specification or availability
- To contact you about the machine you asked about
- To arrange demonstrations, commissioning and after-sales service
- To understand how the website is used so we can improve it
Who we share it with
We do not sell your information, and we do not share it with anyone for marketing. We share it only where it is necessary to serve you: with the manufacturer whose machine you asked about, with our own branch or service team, or with a logistics provider arranging delivery.
We may also disclose information where we are required to by law.
Cookies and analytics
This website uses cookies for basic functionality and for analytics, delivered through Google Tag Manager and Google Analytics. These tell us how many people visited a page and which pages lead to enquiries. You can block or delete cookies in your browser settings; the website will still work, though some features may behave differently.
How long we keep it
Enquiry records are kept for as long as they remain commercially useful, so that we can pick up a conversation you started earlier. If you want your details removed, write to us and we will delete them.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to nitesh@topallimpex.in and we will act on it.
Changes
If this policy changes, the updated version will be posted on this page.
Contact
Topall Impex
783/784, Aggarwal Cyber Plaza-II, Netaji Subhash Place, Pitampura, Delhi - 110034
Email: nitesh@topallimpex.in